Community Development Administrator

Job Description

Colchester United's Football in the Community is a registered charity that provides high quality sports and education programmes to children, young people and adults from across the region.

The role as our Community Development Administratoroffers an exciting opportunity for a highly motivated and dynamic individual to join a progressive team at Colchester United Football in the Community.

We are seeking a driven, energetic and ambitious individual who will support functions across the organisation by providing an administrative and developmental support in line with our charitable objectives and targets.

As this position is a key appointment to our organisation, you will have the tenacity to achieve targets and the creativity to overcome obstacles.

Essential Duties and Responsibilities:

  • To review existing admin systems and adopt a pro-active approach to change ensuring we operate in the most efficient and cost effective manner
  • Support the Senior Team and Development Officers with appropriate tasks linked to funding applications
  • To implement administration systems that will assist in smooth running and development of CUFITC
  • Deal with incoming enquiries (by email, phone or post) on behalf of CUFITC
  • To manage the website and booking engine on behalf CUFITC including the listing and booking of all online courses, ensuring information is transferred effectively to online registers and the creation of excel driven reports
  • To act as a the Super User' of Substance Views for ensuring reports and data is provided to relevant funders and partners
  • To manage the bookings system and process linked to venue hire
  • Support the transition towards a cashless organisations with all bookings being taken online with the removal of telephone bookings and cash payments
  • Communicate regularly with parents and players regarding upcoming courses, events or fixtures
  • Ensure information is advertised and updated on the organisation's website and liaise with the PR team to make them aware of upcoming CUFITC events and needs
  • Support the Senior Team and Development Officers with general admin duties

General Duties & Accountabilities

  • To support CUFITC in their aims and objectives at all times
  • To ensure compliance with all relevant Club policies, including health and safety policies
  • To ensure compliance with all relevant legal, regulatory, ethical and social requirements
  • To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing CUFITC
  • To keep confidential any information gained regarding the Charity, Club and its personnel
  • To maintain a flexible approach to work at all times
  • To undertake other duties and responsibilities as required from time to time

Qualifications and Experience

  • Substantial, demonstrable and relevant experience of administrative line management and office administration in a similar organisation or environment
  • NVQ/SVQ in Business and Administration, Levels 1-4 would be desirable
  • OCR Awards, Certificates and Diplomas in Administration (Business Professional), Levels 1-4 BTEC Level 3 Award & Certificate in Principles of Business & Administration would be desirable
  • Understanding of the administrate functions in relation to community partnerships and programmes
  • Experience of working within the sports, community or events industry
  • Must deliver results within assigned levels of accountability

Personal Attributes and Skills

  • Excellent verbal and written communication skills
  • Excellent numeracy skills
  • Have strong IT Skills particularly Microsoft Office programmes, Word, Excel, and Outlook
  • Determined, self-motivated and able to act confidently on own initiative
  • Excellent planning, time management, organisational, project management and accurate record-keeping skills
  • Ability to work within a team and demonstrate good people management and coaching skills to improve
  • performance and encourage initiative within a busy environment
  • Good presentation skills
  • Excellent level of IT skills, particularly Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • An understanding of and a commitment to CUFITC values
  • Strong attention to detail
  • Ability to stay calm under pressure
  • Good at managing tasks and prioritizing efficiently

Salary & Hours: £8,000 - £9,000 pa, 20 hours per week (full time equivalent £16,000 - £18,000 pa)

Closing date: 5th July 2019

Please note that this role is subject to a successful DBS & reference check