Job Title: Inspiring Catering Duty Manager Wanted!
Reporting to: Head of Catering
Location: Colchester United Football Club
Salary: 23,000- 27,000 plus an additional 1,000 starting bonus after 3 months
Are you ready to be part of and lead a dynamic catering team to new heights? As our Catering Duty Manager, you will play a pivotal role in ensuring the seamless operation of our catering department. Your unwavering commitment to excellence and exceptional customer service will drive the success of our business. Join us at Colchester United Football Club and be part of an exciting journey!
Additionally, upon successfully completing three months in this position, you will be rewarded with a fantastic 1,000 bonus.
- Lead the day-to-day operations of our catering business, ensuring exceptional service delivery and customer satisfaction.
- Supervise and manager a team of talented colleagues, inspiring them to achieve outstanding results and meet key targets.
- Monitor and manage staffing levels for each function, optimising efficiency and maintaining cost-effectiveness.
- Showcase your versatility by working in various front-of-house areas, supporting the team wherever needed to ensure efficiency and productivity.
- Proactively plan and prepare for upcoming events, minimising setup costs and maximising customer satisfaction.
- Gather valuable feedback from customers after each function and collaborate with relevant departments to drive continuous improvement in our catering business.
- Manage and address any performance issues or shortcomings of front-of-house staff in collaboration with the Head of Catering, promoting a positive and professional work environment.
- Demonstrate proficiency in fire alarm procedures, stadium evacuations, and the necessary protocols for securing the stadium.
- Take responsibility for stock management during events, adhering to established procedures and ensuring accuracy and accountability.
- Maintain a clean and compliant back-of-house area, upholding our strict Health and Safety standards.
- As a trusted key holder, oversee stadium opening and closing procedures, occasionally working independently.
- Proven experience in successfully leading, managing, and motivating teams.
- Flexibility is key - be prepared to adapt to varying shift patterns based on the needs of our catering business, including the ability to work longer shifts at short notice.
- Punctuality and impeccable personal presentation are essential.
- Passionate about delivering outstanding customer service and creating memorable experiences.
- Mindful of cost control measures and resource optimisation.
- Strong awareness of Health and Safety practices.
- Excellent communication skills to foster positive relationships with colleagues and customers.
- Exemplify the values of Colchester United Catering Department and serve as an ambassador for our brand.
Hours of Work:
Full Time - 40 hours per week
23,000- 27,000 per year, plus an additional 1,000 starting bonus after 3 months
Don't miss this incredible opportunity to be part of a talented catering team in a thriving environment. Join us at Colchester United Football Club and be part of our journey towards excellence. Apply now and let your passion shine!