Cafe General Assistant

Job Description

Reporting to: Head of Catering

Location: Colchester United Football Club

Delivering friendly, efficient customer service, the successful candidate will be taking a lead in Hot Shots café at the JobServe Community Stadium, creating a welcoming atmosphere and attracting and retaining new customers.

Job Description:

    • Welcome and serve customers to run a successful cafe/catering operation.
    • To implement, maintain and develop the highest standards of customer service at all times.
    • To prepare food and drinks, clean equipment and maintain a clean tidy work area to the highest hygiene standards.
    • To ensure all statutory and company regulations, procedures and systems are adhered to on a daily basis.
    • Follow all cash management policies, processing payments, cash handling and taking orders through EPOS till system.
    • Assist in developing the brand of Hotshots' to ensure to ensure individual and team success.

Personal Specification:

    • Flexibility within role and must be available to work weekends, early mornings and evenings as required.
    • Excellent communicator.
    • Dedicated to offering first class service and a passion for quality catering.
    • Able to work under pressure whilst maintaining professionalism.
    • Excellent use of initiative and self motivated.
    • Ability to work individually and as a team.
    • Previous experience in a similar role is beneficial.
    • To hold a level 2/3 Food Hygiene Certificate is beneficial.
    • A proven record of excellent customer service is essential.

Hours of Work:Average 26 hrs per week, including weekdays, mornings, daytimes, evenings and weekends.

Start Date

ASAP

Rate

£6.50-£7:83 per hour.