Head of Welfare

Job Description

To be responsible for and to progress all welfare and safeguarding matters for the academy under 7 to under 21 age groups, and take the role of Academy Designated Safeguarding Officer.

To oversee all welfare and safeguarding matters for Football in the Community, match days, events, and social media platforms, and liaise with the Designated Safeguarding Officers and Safeguarding Champions for these areas.

To work with the Academy Manager, Head of Education, Lead Academy Administrator and Safeguarding Champions to ensure that welfare provision for the academy is of a high standard, both reactive and pro-active, and in line with the academy welfare philosophy and strategy, and governing body rules and regulations.

Report to:-
Director of Football Operations
Senior Safeguarding Officer
Academy Manager

Roles and responsibilities:-
- Academy Designated Safeguarding Officer.
- Working with Senior Safeguarding Manager and Designated Safeguarding Officers to oversee safeguarding and welfare for Football in the Community, match days and events, and social media platforms.
- Development of welfare philosophy and strategy for club.
- Development and regular review of all club welfare policies and procedures.
- Ensure that the academy meets all welfare and safeguarding criteria and standards for academy audit, ofsted inspections, Football League visits, etc.
- Liaising with Professional Development phase players on all aspects of wellbeing including transport and accommodation.
- Liaising with Lead Academy Administrator to ensure welfare forms are completed on registration and renewed on an annual basis for players.
- Liaising with Lead Academy Administrator to ensure welfare forms are completed on recruitment, induction, and renewed on an annual basis for staff.
- Manage accommodation programme for apprentices and liaise with host families.
- Manage transport programme, weekly plan and liaise with drivers.
- Link the psychology of performance with the psychology of wellbeing and liaise with the Sports Psychologist around weekly timetables, priorities and players requiring additional support.
- Oversee the welfare and safeguarding aspects of tours, tournaments and festivals.
- Welfare provision for players released including co-ordination of work experience and placements.
- Social programme for under 18s to encourage integration and team bonding.
- Develop and deliver Welfare CPD for staff, players and parents, club wide.
- Attending all staff and player induction evenings to deliver welfare elements.
- Coordinate work experience placements at the training ground.
- Collate and maintain all welfare data.
- Maintenance of safeguarding elements of FA Whole Game System and EFL Single Central Staff Record.
- Liaise with schools with regards to welfare concerns every 6 weeks.
- Take responsibility for on call welfare phone.
- Parent welfare drop in centres at training and match days.
- Ensure all welfare screens are completed and actioned for all players.
- Ensure all staff DBS checks are maintained and up to date.
- Individual player care plans as required.

Required Qualifications
- Previous experience in a welfare role is essential

The following are desirable but not essential:-
- FA Safeguarding Children Workshop
- FA Welfare Officer Workshop
- FA Safeguarding Children Tutor
- Safe Recruitment Training
- Local Authority Level 1-3 designated person training
- CEOP Training
- Counselling qualification or experience

Working Hours
40 hours per week

Need to be flexible to accommodate different needs at different times to support players, parents, schools, staff etc.